Gah! Did something come out wrong?
Firstly, so sorry.
Secondly, we want to fix it.
Let's talk Do-Overs...
Secondly, we want to fix it.
Let's talk Do-Overs...
Don't sit on it!
Run those Do-Over's
back to us!
We can totally go pick them up from you too though.
Here are the official Do-Over directives:
1. Yes, we will do any garment over for you. If it was paid the first time, it will most definitely be a $0.00 the second time.
2. Please bring it back or have us pick it up for you (free pick-up) within 30 days.
3. We'll first look it up in our system to see when it was initially brought in. Just supply us with your account info (i.e. name, phone number, acct #... )
4. The garment(s) cannot be worn. They need to come back to us exactly how we sent them to you. No wear wrinkles, original packaging, you know.
5. We need a pretty valid reason why it's a do-over.
i.e. Pants shouldn't have a crease, the collar should be pressed standing up, the starch in the shirt should be heavier (or lighter), etc.
Extra:
We know life happens. We know that you want to wear your clothes. And we know that you want things done a certain way. Please let us know. The first step toward a great relationship of any kind is communication... let's talk about what can be done better in the future and doggone it we're going to do our best to make that happen!
2. Please bring it back or have us pick it up for you (free pick-up) within 30 days.
3. We'll first look it up in our system to see when it was initially brought in. Just supply us with your account info (i.e. name, phone number, acct #... )
4. The garment(s) cannot be worn. They need to come back to us exactly how we sent them to you. No wear wrinkles, original packaging, you know.
5. We need a pretty valid reason why it's a do-over.
i.e. Pants shouldn't have a crease, the collar should be pressed standing up, the starch in the shirt should be heavier (or lighter), etc.
Extra:
We know life happens. We know that you want to wear your clothes. And we know that you want things done a certain way. Please let us know. The first step toward a great relationship of any kind is communication... let's talk about what can be done better in the future and doggone it we're going to do our best to make that happen!